Babs’ Food Safety and

Quality Standards

Shipping & Returns

FRESH SHIPPING DAYS: TUESDAY AND THURSDAY

All Products ordered before 18:00 h one day before shipping – will be fresh & chilled deliverd by PostNL Food Logistic on TUESDAY and THURSDAY between 17:00 and 22:00 h.

Which carrier do you use for shipping within the Netherlands?

As part of Babs’ Food safety and quality standards – we work together with Posnl Food Logistics . Our products are shipped in  heavy corrugated cardboard and packed in special designed foam boxes for food. The foam boxes are chilled with frozen gel blocks. The products are delivered as quickly as possible on TUESDAY and THURSDAY between 17:00 – 22:00 h within the Netherlands. 

How long does delivery take?

We process all orders on Mondays and Thursdays until 18:00 h and all shipments go out on TEUSDAY and THURSDAYS 10:00 h in the morning. 

The delivery is always on Tuesday and Thursday between 17:00 and 22:00 h in the Netherlands

WHAT ARE THE SHIPPING COSTS?

Table rates for our high quality standards food shipping – chilled boxes + fast delivery: 

€20 – €40 = €8,50 shipping costs

€40 – €80 = €7,50 shipping costs

€80 – €120 = €5,50 shipping costs

€120 and up = Free shipping

As part of Babs’ Food safty and quality standards – we work together with Posnl Food Logistics .

Our products are shipped in  heavy corrugated cardboard and packed in special designed foam boxes for food. The foam boxes are chilled with frozen gel blocks.

The products are delivered as quickly as possible.

How can I qualify for free shipping?

All orders for €120 or more come with free shipping in the Netherlands. 

Do you ship internationally?

At the moment we are not shipping internationally. 

How can I contact customer support?

If you need help or have questions, you can call/ whatsapp +31 (o) 6 34 14 24 40 or email contact@babsbonebroth.com.

We can answer your call between 11 a.m. and 2 p.m. Monday through Friday. 

How can I track my bone broth order?

We’ll send you an email that contains tracking information as soon as we ship your order. If your order seems to be late or you didn’t get your tracking information, send us an email at contact@babsbonebroth.com, and we’d be happy to help.

You can also call/ whatsapp +31 (o) 6 34 14 24 40. Our customer service representatives are available from 11 a.m. to 2 p.m. Monday through Friday. 

Can I send bone broth as a gift?

Of course! Simply include your recipient’s shipping information in your order and you’re good to go.

What should I do if my order is damaged?

No worries, we can help. Take a photo of the damage and email it to us along with a request for a replacement — our email address is contact@babsbonebroth.com. In most cases, we can send out a replacement.

Can I exchange or return my order?

Please don’t return your bone broth or fats — as part of Babs’ food safety and quality standards, we don’t allow returns. We also don’t offer returns based on personal taste.

If you have any issues with your order, however, please reach out by calling +31 (o) 6 34 14 24 40 or emailing contact@babsbonebroth.com.

What if I need to change or cancel my order?

If your order hasn’t been processed yet, you can change or cancel your order. To do this, call +31 (o) 6 34 14 24 40. If it’s outside of business hours, please leave a message.

You can also contact us by email at contact@babsbonebroth.com.

contact

How do I contact Babs?

We love hearing from our customers. You can contact us at any time with feedback, questions, or just to tell us about your favorite ways to enjoy Babs bone broth. Email contact@babsbonebroth.com.

All messages will be answered within 24 hours.

I have other questions, where can I find answers?

We love hearing from our customers. You can contact us at any time with feedback, questions, or just to tell us about your favorite ways to enjoy Babs bone broth. Email contact@babsbonebroth.com.

All messages will be answered within 24 hours.

Contact Us

6 + 12 =

SHIPPING ACCORDING TO HIGH FOOD SAFETY & QUALITY STANDARDS

FRESH DELIVERY: EVERY TUESDAY AND THURSDAY BETWEEN 17:00 – 22:00 h.

SHIPPING PARTNER: POSTNL FOOD LOGISTICS | CHILLED SHIPPING METHOD

FAQ

What are the best ways to consume bone broth?

You can sip warmed bone broth as it is adding a little bit of sea salt. To add flavor, simmer ginger, fresh garlic, scallions, rosemary, cayenne, or any other herbs and spices you want in the broth. Season with sea salt and pepper and fresh lemon and enjoy.

With Babs Pure, go ahead and add it to coffee, smoothies, homemade collagen gummy bears, and any other recipes you want to try, including baked goods and desserts. Babs Pure is unflavored, so it won’t impact the taste.

Babs Beef Bone Broth, Fish Bone Broth, Pork Bone Broth, and Chicken Bone Broth all make a delicious base for pho, chili, ramen, stews, and any dishes you want to enhance with rich flavor and healthy collagen protein.

How is Babs Bone Broth different from the bone broth at the grocery store?

We only use high-quality bones from organically raised, grass-fed animals and wild-caught fish. Then we slow-cook our broth. Conventional brands generally use a blend of low-quality bones and paste. They also use high heat, which is why you won’t see all the gelatin or end up with all the amino acids that real bone broth has.

Our broth has a higher nutrient density and no antibiotics, hormones, or other ingredients you don’t want to put in your body. It contains 10 to 20 grams of protein for every 100 mL, compared to 0.5 to 2.5 grams per 100 mL for the broths you buy at the grocery store.

When is a good time to drink bone broth?

Whenever you like to have a satisfying snack or meal, you can have bone broth. Some people drink a cup between meals for a nutritious snack. Consider making it a part of your healthy morning ritual — a tablespoon or two in your coffee will help to keep you energized and focused.

You can also consume bone broth in a smoothie or drink a cup of warm bone broth after working out. This is a great way to provide your body with protein and other nutrients to support muscle recovery.

What is collagen?

The main nutrient in bone broth is collagen, which is a protein that our body uses almost everywhere. We need plenty of collagen for healthy bones, teeth, and joints, as well as for our hair, skin, and nails. Natural collagen production starts to decline around age 25, which is why eating collagen-rich foods like bone broth can be so important for overall wellness.

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